Thank you for shopping on the Fuding White Tea website! We hope you love the products you ordered, but if you change your mind when you receive the products, according to the terms and conditions, since this is food, no refund will be given. Please note that the terms listed below only apply to online store purchases, and products ordered online cannot be returned in physical stores.
If customers find that there is a problem with the product after receiving it, they must keep the purchase receipt and email the company within 7 days of receipt to reflect it so that the company can make further arrangements and processing.
If the product has been used, modified, damaged or not fully packaged, it will not be returned, and the company reserves the right to assess the condition of the product.
Unless the product itself is defective or mis-shipped, the return shipping cost will not be refunded and the customer must bear the relevant shipping costs.
